Ray, Anupama

2 publications

AAAI 2020 Question Quality Improvement: Deep Question Understanding for Incident Management in Technical Support Domain Anupama Ray, Pooja Aggarwal, Csaba Hadhazi, Gargi Dasgupta, Amit M. Paradkar

AAAI 2019 Automated Dispatch of Helpdesk Email Tickets: Pushing the Limits with AI Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara