Song, Shuangyong

10 publications

ICLR 2026 Beyond Text-to-Image: Liberating Generation with a Unified Discrete Diffusion Model Qingyu Shi, Jinbin Bai, Zhuoran Zhao, Wenhao Chai, Kaidong Yu, Jianzong Wu, Shuangyong Song, Yunhai Tong, Xiangtai Li, Xuelong Li, Shuicheng Yan

ICML 2024 Towards Generalization Beyond Pointwise Learning: A Unified Information-Theoretic Perspective Yuxin Dong, Tieliang Gong, Hong Chen, Zhongjiang He, Mengxiang Li, Shuangyong Song, Chen Li

AAAI 2024 icsPLMs: Exploring Pre-Trained Language Models in Intelligent Customer Service (Student Abstract) Shixuan Liu, Chao Wang, Shuangyong Song

AAAI 2023 Improving Dialogue Intent Classification with a Knowledge-Enhanced Multifactor Graph Model (Student Abstract) Huinan Xu, Jinhui Pang, Shuangyong Song, Bo Zou

ECML-PKDD 2023 MuSE: A Multi-Scale Emotional Flow Graph Model for Empathetic Dialogue Generation Deji Zhao, Donghong Han, Ye Yuan, Chao Wang, Shuangyong Song

AAAI 2022 A Multi-Factor Classification Framework for Completing Users' Fuzzy Queries (Student Abstract) Yaning Zhang, Liangqing Wu, Yangyang Wang, Jia Wang, Xiaoguang Yu, Shuangyong Song, Youzheng Wu, Xiaodong He

ECML-PKDD 2022 DialCSP: A Two-Stage Attention-Based Model for Customer Satisfaction Prediction in E-Commerce Customer Service Zhenhe Wu, Liangqing Wu, Shuangyong Song, Jiahao Ji, Bo Zou, Zhoujun Li, Xiaodong He

ECML-PKDD 2022 MFDG: A Multi-Factor Dialogue Graph Model for Dialogue Intent Classification Jinhui Pang, Huinan Xu, Shuangyong Song, Bo Zou, Xiaodong He

AAAI 2022 SimCTC: A Simple Contrast Learning Method of Text Clustering (Student Abstract) Chen Li, Xiaoguang Yu, Shuangyong Song, Jia Wang, Bo Zou, Xiaodong He

AAAI 2020 Session-Level User Satisfaction Prediction for Customer Service Chatbot in E-Commerce (Student Abstract) Riheng Yao, Shuangyong Song, Qiudan Li, Chao Wang, Huan Chen, Haiqing Chen, Daniel Dajun Zeng