Vanhoof, Koen

2 publications

ECML-PKDD 2000 Comparing Complete and Partial Classification for Identifying Latently Dissatisfied Customers Tom Brijs, Gilbert Swinnen, Koen Vanhoof, Geert Wets
ECML-PKDD 1997 A Case Study in Loyality and Satisfaction Research Koen Vanhoof, Josée Bloemer, K. Pauwels