ML Anthology

Extracting and Visualizing Trust Relationships from Online Auction Feedback Comments

John O'Donovan, Barry Smyth, Vesile Evrim, Dennis McLeod
IJCAI 2007 pp. 2826-2831
/ijcai/2007/oaposdonovan2007ijcai-extracting/

Abstract

Buyers and sellers in online auctions are faced with the task of deciding who to entrust their business to based on a very limited amount of information. Current trust ratings on eBay average over 99 percent positive and are presented as a single number on a user profile. This paper presents a system capable of extracting valuable negative information from the wealth of feedback comments on eBay, computing personalized and feature-based trust and presenting this information graphically.

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Text

O'Donovan et al. "Extracting and Visualizing Trust Relationships from Online Auction Feedback Comments." International Joint Conference on Artificial Intelligence, 2007.

Markdown

[O'Donovan et al. "Extracting and Visualizing Trust Relationships from Online Auction Feedback Comments." International Joint Conference on Artificial Intelligence, 2007.](https://mlanthology.org/ijcai/2007/oaposdonovan2007ijcai-extracting/)

BibTeX

@inproceedings{oaposdonovan2007ijcai-extracting,
  title     = {{Extracting and Visualizing Trust Relationships from Online Auction Feedback Comments}},
  author    = {O'Donovan, John and Smyth, Barry and Evrim, Vesile and McLeod, Dennis},
  booktitle = {International Joint Conference on Artificial Intelligence},
  year      = {2007},
  pages     = {2826-2831},
  url       = {https://mlanthology.org/ijcai/2007/oaposdonovan2007ijcai-extracting/}
}